We're here to assist you.
Need some more information on a product? Interested in becoming an authorized reseller of Neptune™ Outdoor TVs and accessories? There are a number of ways to contact the right person to handle your inquiry.
Contact Us
Contact Information
You can reach our customer care team through several options:
Live Chat: Start a conversation using the chat icon in the bottom right corner
AI-Supported Chat: Get instant assistance with our AI chat, or request to speak with a human agent if needed
Phone: Call us at 630.375.5100 or 800.865.2112
Email: Reach us at info@neptuneTV.com
Help Center: Submit a request through our Technical Support Form
Hours of Operation: Monday - Friday, 7 AM - 6 PM CST
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Enjoy built-in confidence with a robust limited warranty that backs every product we sell.
Dedicated Support
Questions? Our friendly, U.S.-based customer care team is here to help – before, during, and after your purchase.