UNPARALLELED PEOPLE, PROCESS AND PRODUCTS
About Us
A true solution encompasses how the product is made, how it gets to you, and the service you receive. We devote care to every element of our AV solutions so we can fulfill the sum total of your needs.
Crafted with the consumer in mind, Neptune™ Outdoor TVs are all weather rated, from rain and snow to hot temperatures and beyond, while providing an optimal viewing experience from all angles. Neptune Outdoor TVs and accessories make outdoor entertainment a maintenance-free luxury for all to enjoy.
Company Values
Always-There Customer Service
We are always there for you, from expert technical support to installation help to the simple, “When will my package arrive?”
Though we have a dedicated customer service department, we view customer service as a cross-company responsibility. Our engineers, clerks, salespeople, managers and other team members are all dedicated to ensuring that you have the best possible experience.
QUALITY MANUFACTURING
We ensure your satisfaction through the design of our products.
Easier installation, improved durability, better aesthetics—your needs guide our manufacturing process, from conception to production.
Continuous Innovation
We are always adding new products to keep pace with the constant changes in AV technology. We have strong relationships with OEMs, giving us rich insight into new products and trends. If a solution doesn’t exist yet, our custom department will create one for you. And our Corrective Action Process guarantees that each of these new products meets all internal and external improvement requests.
Industry Leadership
We are a voting member of the leading industry standards organizations, giving us a full understanding of new standards and compliance issues —knowledge that we infuse in our products.